Overcome Everything Innovation – ListBuilding 411
We’ve done it again. Well, Tellman has done it again actually, and I’m pretty excited by this new coaching program we have going — ListBuilding 411.
How’s it work?
Members are able to ask one question per day, either in writing or on video, and a member of the Overcome Everything staff responds to each question with a video answer. It’s actually an upgrade to The ListBuilding Club, so that’s also included in the price, which is really sweet.
So far, we’ve been getting rave reviews for 411. It’s really cool to be able to help all these people, too. I’m managing the program, so I see all the questions that come in and am able to assign answering to the people that make the most sense. With 14 of us with varying levels of expertise on every topic from copywriting to tech, there’s nothing we can’t handle.
I’ve found a couple of drawbacks from a customer standpoint. Some aren’t able to get their question posed clearly enough to be understood on video or we don’t get what they’re trying to say. So, we have to go back to them and get additional information, which delays their answer, or we try to answer the question, but it’s not the answer they wanted. But everyone in the program is very nice and we love working with them. Everyone gets their issues aired and fixed in a very short time.
If you’re working in a vacuum and don’t have anyone to talk to about this Internet marketing stuff (which only we IMers understand, right?), it has to be cool to know that there are people ready and able to help. Wish I’d had that support when I was first starting out. If you’re like me, you struggle to find the right stuff to concentrate on and you spin your wheels a lot. Getting someone who knows what to do and how to help you get things going in the right direction fast has to be relieving.
Anyway, if you’re one of those folks, I’m not selling here, just writing about a cool service. Nobody else is doing this! You can check it out at http://ListBuildingClub.com/411
I just wish I’d had the LBC 5 years ago when I started this incredible journey. 
Lynn
February 20th, 2009 at 11:32 am #
You’re exactly right about the support. I spend a lot of time going in circles. I’ve found that it is very important to have a plan of action and getting that plan from someone who’s already been there and done that is the easiest way to really get started with something. The program looks interesting. I’m glad you posted about it.